What tools and templates have you been using? Lets share and talk about them here.
I assume you’ve seen this one? It’s just the best. Far exceeds anything I’ve gathered so far
Yep it’s innovation toolkits, but you can find user research and service design toolkits from AU, NZ, UK, US, CA etc in there.
Some fantastic resources here - check out BASIC (Behavioural Insights) and Mindspace (2010) from UK Gov.