The Australian Government coat of Arms

Communities of practice

Communities of practice

Open Data Discovery outcomes


Hey folks,

I just wanted to drop in and show our Discovery work off, and ask for feedback!
We’ve been working on these for about a couple of months, and have recently moved into Alpha, so now is a good time to share these back with you all.

The Discovery deck summarises our findings.
User research synthesis is a record of all of the pain points that people reported to us, and things we might do to help fix them.
The service blueprints explain a user’s journey through two particular paths of the open data service.

If you have any questions, please leave us your feedback below!


Gordon and Bec



Hi all, I should mention that the work is licensed under CC BY 4.0 International, so please feel free to reuse.



Thanks very much for sharing Gordon. I’ve forwarded onto the data team here :slight_smile: