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Communities of practice

Communities of practice

Meet up: Friday 17 July 2020

10:30am to 12:00noon AEST, Friday 17th July 2020

This Friday, we welcomed Artie and Bec from the Fair Work Ombudsman office, who shared their experience launching ‘Frankie’.

We reflected on Covid19 and how this pandemic has influenced the use of our collective virtual assistants.

We also spoke briefly about our Terms of Reference, and how we want our community to operate for the next year. This document is open for review.

The meeting was facilitated by myself and Jamie Whitcombe, and hosted online via Zoom.

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Thanks for joining everyone! Slides from today’s session are included below.

CUI Community of Practice - Meeting Slides.pdf (413.9 KB)


Hi, My name is Brooke McCormick. I manage the ATO’s chatbot (alex). I am interested in attending these catch up meetings in the future. Can you advise how I can get added to the invite list

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Hi Brooke - I’ve added you to this community, which means you’ll automatically be notified of upcoming meet-ups. It also means you can have a look at the ‘handy resources’ area. We’ve been running these knowledge share meet-ups every 2 months online. Looking forward to seeing you at our next one, which will likely happen in November :smiley: