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Communities of practice

Communities of practice

Code of conduct feedback


#1

Code of conduct

In the interest of fostering an open and welcoming environment, we as contributors and maintainers pledge to make participation in our community a harassment-free experience for everyone, regardless of age, body size, disability, ethnicity, gender identity and expression, level of experience, nationality, personal appearance, race, religion, or sexual identity and orientation.


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  • Do not post sensitive, official, or classified information.
  • The Digital Transformation Agency will moderate site content, including the removal of content, where the Terms of Use or Code of Conduct are breached.

Australian Public Servants

The APS code of conduct must be followed at all times by Australian Public Servants. For more guidance see the APS Values and Code of Conduct in practice.

Our standards

Examples of behaviour that contributes to creating a positive environment include:

  • Using welcoming and inclusive language
  • Being respectful of differing viewpoints and experiences
  • Gracefully accepting constructive criticism
  • Focusing on what is best for the community
  • Showing empathy towards other community members
  • Responding to a post’s content rather than its tone
  • Keeping the forum tidy by posting in the right category and staying on topic in threads
  • Flagging bad behaviour, rather than replying to it.

Examples of unacceptable behaviour by participants include:

  • The use of sexualized language or imagery and unwelcome sexual attention or advances
  • Trolling, insulting/derogatory comments, and personal or political attacks
  • Public or private harassment
  • Publishing others’ private information, such as a physical or electronic address, without explicit permission
  • Advertising, spamming, solicitation or commercial self promotion
  • Discussing illegal activities
  • Engaging in political commentary
  • Other conduct which could reasonably be considered inappropriate in a professional setting

Our responsibilities

The Administrators are responsible for clarifying the standards of acceptable behaviour and are expected to take appropriate and fair corrective action in response to any instances of unacceptable behaviour.

The Administrators and Community Moderators have the right and responsibility to remove, edit, or reject comments, topics, threads, tags, code snippets, edits, and other contributions that are not aligned to this Code of Conduct, or to ban temporarily or permanently any contributor for other behaviours that they deem inappropriate, threatening, offensive, or harmful.

Scope

This Code of Conduct applies both within this forum and in public spaces when an individual is representing the community. Examples of representing the community include using an official community e-mail address, posting via an official social media account, or acting as an appointed representative at an online or offline event. Representation of the community may be further defined and clarified by the administrators.

Enforcement

Instances of abusive, harassing, or otherwise unacceptable behaviour may be reported by contacting the administration team at designsystem@digital.gov.au or by sending them a direct message. All complaints will be reviewed and investigated and will result in a response that is deemed necessary and appropriate to the circumstances. The administration is obligated to maintain confidentiality with regard to the reporter of an incident. Further details of specific enforcement policies may be posted separately.

Administrators or Moderators who do not follow or enforce the Code of Conduct in good faith may face temporary or permanent repercussions as determined by other members of the Digital Transformation Agency’s leadership.

Questions and feedback

This code of conduct, has intentionally been posted as a topic because we welcome feedback and conversation from the community.


Attribution

This code of conduct is adapted from:


Questions and feedback

We have provided a Code of Conduct feedback topic for questions or comments.


#2

Splitting out Admin and Moderator responsibilities may also be helpful - moderators have a set of responsibilities that are a subset of admins’. Eligibility for an Admin or Moderators may also be worth outlining here (suggest: ‘Administrators are required to be DTA staff members. Moderators are required to be APS staff members.’).

I don’t think Admins on this platform need to do anything with ‘commits’, ‘issues’ or ‘code’, though. This sounds like a hangover from a Git-style policy. Suggest replacing with ‘topics’, ‘tags’, ‘messages’ and/or ‘threads’.

The ‘Enforcement’ heading refers to an email inbox, but might be better serviced through a reference to the ‘Admins’ listing at https://community.digital.gov.au/about

I’d expect that moderators within a community would be the first point of escalation, then admins, then ‘DTA leadership’.


#3

Good idea to separate out the admin and moderator responsibilities. I’d suggest the following changes (edits in bold)


The Administrators and Community Moderators have the right and responsibility to remove, edit, or reject comments, topics, threads, tags, code snippets, edits, and other contributions that are not aligned to this Code of Conduct, or to ban temporarily or permanently any contributor for other behaviours that they deem inappropriate, threatening, offensive, or harmful.

Instances of abusive, harassing, or otherwise unacceptable behaviour may be reported by contacting the Administration team at guides@digital.gov.au or by sending them a direct message.

Administrators or Moderators who do not follow or enforce the Code of Conduct in good faith may face temporary or permanent repercussions as determined by other members of the Digital Transformation Agency’s leadership.


In terms of the eligibility for Admins and Moderators, I’m not comfortable applying any restrictions in the code of conduct. The design system community is open and public and I would expect as we grow and mature that there could be moderators and even administrators from outside the DTA.


#4

Thanks, @patrick

Suggest minor revision to avoid dependency on a single, shared, product-specific inbox:

Instances of abusive, harassing, or otherwise unacceptable behaviour may be reported by sending the Administration team a direct message

There’s still a catch-all on the bottom of the About page that references DTA’s contact points. This might be sufficient.


#5

Sounds good. I’ve made those changes.

I’m inclined to keep an email address on the code of conduct to give people an immediate method of contacting an administrator. I’ve updated it to the design system email address as all members of that distribution list are administrators on the site.


#6

Hi all, the Code of Conduct reads really well, and is very comprehensive, nice work.
Noticed a small spelling mistake – Responding to a post’s content rather then its tone
Hope that’s helpful, happy iterating


#7

Thanks Ryley - all fixed :slight_smile: